Paying For Your Break
Where will I find your latest prices, offer and deals?
Can I pay for my break in instalments?
Will I get a receipt when I pay for my break?
I’m due a refund, how long will it take?
Can I cancel my break with you?
Will I be charged for cancelling my break?
What if I have a question that isn't answered here?
How much will my break cost?
It depends on what type of accommodation you chose and when and for how long you’re staying with us. We charge for the type of accommodation you book, not per person.
How do I pay for my break?
It’s simple and easy: you can pay using your credit or debit card. There is a 2% surcharge applicable on credit card payments, but this surcharge is not applicable on debit card payments.
To settle your account by credit or debit card simply click here. If you wish to make a part payment then please contact our Guest Payments Department on 08448 267 720.
If you prefer you can pay by cheque. Please send all cheque payments for your break to:
Guest Payment Department
Center Parcs Ltd
Head Office
One Edison Rise
New Ollerton
Newark
Notts
NG22 9DP
Where will I find your latest prices, offer and deals?
Prices on our website are always the most up-to-date and we’ll quote these prices when you call our Reservations Team. Naturally, all prices are subject to change. To check the latest prices and availability online, please click here.
Sign-up for email alerts and you’ll be kept regularly up-to-date with our new deals and offers.
Can I pay for my break in instalments?
Yes, you can. To arrange to pay by instalments please contact the Guests Payments Department on 08448 267 720. You’ll be asked to put down a deposit to reserve your booking, this will be either 30% of the total cost of your villa, plus the total cost of your insurance, or £75, whichever is greater.
Your final instalment should be made at least 10 weeks before you are due to arrive. All bookings made after this time must be paid for in full.
Will I get a receipt when I pay for my break?
Yes, we will send you a receipt in the form of a confirmation invoice email. If you pay by instalments you’ll receive an invoice for each payment you make.
It’s wise to print off your confirmation invoice from the confirmation screen and keep your booking reference number safe. If you don’t receive a confirmation invoice email, please call us on 08448 267 723.
I’m due a refund, how long will it take?
We never want to keep you waiting long, that’s why we aim to process refunds within 5 working days. Once we’ve sent all the details to your card issuer, it normally takes 7 working days for them to credit your account.
Can I cancel my break with you?
We understand that there may be a reason why you can’t come and stay with us. If it’s because of unforeseen circumstances, including sickness, accident, redundancy or bereavement, then we’ll gladly cancel your break without any further questions. However, refunds will be subject to having adequate travel insurance.
Will I be charged for cancelling my break?
We don’t charge you for cancelling. However, you’ll only get a refund if you’ve adequate holiday insurance.
How do I cancel my break?
Please call our Cancellation Line on 08448 267 724 (Mon-Fri 8.30am-10.00pm, Weekends and Bank breaks 9.00am-9.00pm) and have your insurance details ready.
What if I have a question that isn't answered here?
Why not give us a call on 08448 267 723. Our friendly staff will be delighted to help and we are open 7 days a week (Mon-Fri 8.30am-10.00pm, Weekends and Bank breaks 9.00am-9.00pm).
